Start an inquiry

Tell us as much or as little as you know. Every inquiry is read and answered personally.

What happens next

We read your inquiry and reply by email.

We arrange a short conversation about the trip.

We send a first proposal and refine it with you.

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Privacy

Privacy notice

How we handle the details you send through the inquiry form. Last updated November 2026.

Who we are

MAVIEL TRAVEL j.d.o.o. (“MAVIEL”, “we”), Ul. Armina Šrapca 3, 10000 Zagreb, Croatia, OIB / VAT ID 22336067248, is responsible for the details you share with us.

What we collect

What you enter in the form: your name, email, travel dates, trip length, destinations, number of travelers, budget, interests, the concierge assistance you ask about and any notes.

Why we use it

To reply to your inquiry and, if you decide to go ahead, to plan your trip. We process it because you asked us to, before any agreement is made. We do not use it for marketing unless you ask us to.

Who sees it

We never sell your details. If you book, we share only what is needed with the hotels, guides, transport providers and other suppliers who deliver your trip. The form is hosted by our website provider, Framer.

How long we keep it

Inquiries that do not lead to a booking are deleted within 12 months. Booking records are kept for as long as the law requires.

Your rights

You can ask to see, correct or delete your details, or object to how we use them, at any time by writing to antonia@mavieltravel.com. You can also complain to your local data protection authority.

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